A real leader is one who makes leaders instead of followers

Currently, in the field of human resources management, much is being said of the soft approach, which was perfectly described by Steve Jobs: ”it doesn’t make sense to hire smart people and then tell them what to do; we hire smart people so they can tell us what to do”. We speak to Alicja Zmorzyńska, Sales Director at Knauf Industries and winner of the Knauf Leadership Award 2019, about the humanistic aspects of business.